You take care of business, and CSQS takes care of your business’s documentation. Each of us are experienced at what we do, and we each perform our functions well individually, so why not assign the appropriate job function to those best suited to perform it? Our clients understand that we are the right solution for all their safety and quality documentation development.
Procedural Documentation is Essential
Written procedures are the ‘how-to’s’ of the processes performed in the field for the day-to-day operations. These procedures are used during field reviews to ensure everything is being performed as designed and required by governing agencies. From there, field reviews are stored as records to demonstrate your company cares about how each function is operating from both safety and quality compliance standpoints. These records may be used for management reviews and continual improvement efforts.
When Breakdowns Occur
If a breakdown (non-conformance) in the procedures is found during the process (actual performing of the work), we recommend you utilize the ‘root cause’ analysis method we outline to investigate to find out the ‘who, what, when, where, why and how’ the incident occurred. We also recommend you document, make the necessary corrections and track them to ensure the corrections are effective and permanent. This again, demonstrates your company’s proactive approach to business.
CSQS and SafQual Provide Answers
CSQS’s SafQual Methodology allows you to find out the ‘who, what, when, where, why and how’ an incident occurred. This is vital to your overall protection. If we can show it was human error that caused a breakdown rather than the company’s nonchalant approach to business, this will save your company thousands of dollars.
This will improve your company’s overall performance if you thoroughly implement and follow the entire SafQual Methodology program.
For more information, contact us to help you learn how SafQual will benefit your business.